National Business  Research Institute

Dr. Jan Stringer West, Ph.D.

National Business Research Institute, Inc.

  August 1982 - Present
  National Business Research Institute, Inc. - www.nbrii.com Founder & CEO

  1979 - 1982 American Broadcast Group
  Vice President, Human Resources
  (Company sold to Cox Communications)

  1976 - 1979
  U. S. Telephone Assistant Vice President, Human Resources
  (Company sold to Sprint Communications.)

  EDUCATION:
  B.S., Psychology, Southern Methodist University (SMU)
  M.S., Psychology, Southern Methodist University (SMU)
  Ph.D., Psychology, Southern Methodist University (SMU)

  PERSONAL DATA:
  Married, 2 children

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  • Dr. Jan Stringer West, a Research Scientist, is the founder and CEO of the National Business Research Institute, Inc. (NBRI). In this role, Jan leads an organization providing all aspects of survey research including organizational assessments, customer surveys and employee surveys.

  • Jan is a qualified Organizational Psychologist and holds Bachelor, Master, and Doctoral Degrees in Psychology from Southern Methodist University in Dallas, TX.

  • Jan is no stranger to survey research, having spent 27 years as owner and operator of NBRI which taught her the importance of customer and employee relations.

  • Dr. West has more than 27 years of practical experience in survey research.

  • Prior to starting her survey research business, Dr. West was a Former Adjunct Professor of Organizational Psychology at Southern Methodist University

  • Dr. West helps businesses understand their employees and customers to help them become more effective and profitable.

  • NBRI offers a wide range of programs and services - from customer service surveys to employee exit interviews and organizational assessments.

  • Drawing on her 27+ years of experience, Jan focuses mainly on survey analysis and business consulting.

  • After a successful career in survey research, Jan now coaches other people on how to achieve the same success.

  • Passionate about NBRI and its future possibilities, Jan provides management services that help advance both NBRI and the survey research industry as a whole.

  • Jan is a published author and has had articles referenced by many national news publications including the New York Times. She has also been selected to speak at the Employee Attitude Surveys Conference.

  • Her articles and insights are currently being compiled into a book that is expected to be published by the end of 2009.

  • Jan is a member of the American Psychological Association, National Register of Who's Who in America, (And Who's Who International), Women's Business Enterprise National Council, and the Greater Dallas Chamber of Commerce

  • Jan is also Co-Chairman of the National Republican Congressional Committee's Business Advisory Council.

  • To contact Jan, please email info@nbrii.com, go to www.nbrii.com, or call 800-756-6168.

National Business  Research Institute